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FREE RETURNS ON ALL UK ORDERS

DENHAM

FAQ


  • Shipping Costs: £6.95

  • Return Costs: Free of Charge

  • Carrier: Royal Mail

  • Shipping Time: Between 5 to 7 working days

  • Excluded zip codes: GY, IM, IV, HS, JE, ZE, BT, KA, KW, PA, PH, PO


DENHAM still ships to the United Kingdom and will cover any additional charges such as import duties and taxes.

We charge a flat fee of £6.95 for all UK deliveries.

We aim to ship your order as quickly as possible. However, due to the customs clearance now required, your order may arrive a few days later than usual.

UK returns are possible within 15 days and are free of charge. Please use the return label that comes with your order. If you have misplaced your return label, our Customer Care team will be happy to help you with a new one.

We aim to process your return within 5 to 7 working days once our warehouse has received it. You will receive your refund within 14 days after we have received the package, via the same payment method used for the original order.

CUSTOMER CARE

For any questions regarding your online order, contact our Customer Care Team (available in Dutch, English and German) directly via customerservice@denham.com or WhatsApp or phone: +31 20 344 9139


Include your contact information, order number and query and we will get back to you within 24 hours (Monday to Friday, 09:00 to 17:00).